
Covid Update
Covid Procedures
Covid Control Measures
We have carried out covid risk assessment and added some additional procedures to reduce the risk of spreading the virus at our premises.
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When you arrive at Royds Cat Hotel, please phone 07808966256 from the car park for instructions.
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Customers are required to wear face coverings and use the hand sanitiser provided on arrival
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We have a new bank style counter between the kitchen and reception, where we can discuss details of you cats stay.
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We disinfect all door handles / surfaces touched by customers after each visit.
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If you have any covid symptoms or have been advised to self-isolate or self-quarantine, please do not visit our premises.
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We offer contact free drop offs and collections in our customer car park if you prefer not to come into the building.
Cancellations & Amendments
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If you know that you need to cancel your booking, please inform us as soon as possible.
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If you would like to re-book for new dates or amend a existing booking you are welcome to do so, subject to availability.
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Bookings may be cancelled without charge up to fourteen days prior to the start date.
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Please note, the loss of deposit will occur if cancelled within fourteen days of the start date
Viewings
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We are now able to provide viewings in the cattery provided you are able to wear a mask.
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There are also walk-through videos on the Gallery tab and on our face book page.